Last updated: September 21, 2026
This policy explains what cookies and similar storage ManagePrint ("we") uses on manageprint.shop, on the app at app.manageprint.shop, and on the storefronts and payment pages we host for print shops — including ones served on a shop's own domain. It is part of our Privacy Policy.
A cookie is a small text file a site stores in your browser and reads back on later visits. Local storage and session storage do the same job without being sent to the server. We treat all three the same way here.
Strictly necessary cookies are always on: the site does not work without them and no law asks us to seek permission for them. Analytics and advertising cookies are your call, and how we ask depends on where you are.
Your answer is kept for six months in the mp_consent cookie, shared between manageprint.shop and app.manageprint.shop so you are asked once. Change it any time: (also in the footer of every page), or in the app under Settings → Account → Cookies and tracking. Withdrawing consent stops the cookies being used and expires the ones we set; it does not undo what was collected while they were on, which you can ask us to delete under the Privacy Policy.
Required for signing in, paying, and remembering the choices above.
| Name | Set by | What it does | Lasts |
|---|---|---|---|
| __session, __client_uat, __clerk_db_jwt | Clerk (app.manageprint.shop) | Signs you in and keeps you signed in. The session token is short-lived and refreshed while you use the app. | While signed in; the device marker for up to a year |
| __stripe_mid, __stripe_sid | Stripe (payment and checkout pages) | Fraud prevention on pages where a card or bank account is entered. Set by Stripe only on those pages. | 1 year / 30 minutes |
| mp_consent | ManagePrint | Remembers the choices you made on this page or the banner. | 6 months |
| mp_region | ManagePrint | The country your request came from, so we know whether to ask before setting anything else. No identity, no history. | 24 hours |
| sidebar_state, theme, mp-color-theme, locale | ManagePrint (cookie and local storage) | Remembers whether the sidebar is open, which colour theme you picked, and your language. | Up to 7 days for the sidebar; the rest until you clear them |
Runs only with your permission where permission is required, and can be turned off anywhere.
| Name | Set by | What it does | Lasts |
|---|---|---|---|
| ph_…_posthog (cookie), ph_… (local and session storage) | PostHog | Recognises the same browser between visits so we can see which pages are used, where people get stuck and what breaks. In the app, may record how a page was used (a session replay) with anything you type masked. If you have an account, your events are tied to it. | Up to 1 year |
Error reports. When something breaks in your browser we receive an error report, whether or not analytics is on. Without analytics it carries no cookie, no identifier that survives the page, and is not tied to your account; the IP address is not kept. We rely on our legitimate interest in keeping the service working for this.
Loaded only on manageprint.shop and on the sign-up, sign-in, onboarding and billing pages of the app — where we are the ones advertising. Never on an invoice, a quote or a storefront, which belong to the print shop and its customers, not to us. Runs only with your permission where permission is required.
| Name | Set by | What it does | Lasts |
|---|---|---|---|
| _gcl_au, _gcl_aw, _gcl_gs | Google Ads | Tells Google when an ad brought someone here who then started a trial or subscribed, so our ads can be measured. Google may also set its own cookies on google.com and doubleclick.net. | 90 days |
| _fbp, _fbc | Meta (Facebook and Instagram ads) | The same for Meta: measures our ads and builds an audience of people who visited, so we can show them ads later. | 90 days |
Google and Meta set some cookies on their own domains that we cannot read or remove. Turning advertising off here stops us loading their code and expires the cookies they set on ours; for theirs, see Google's cookie policy and Meta's cookie policy.
If we add a cookie or change what one is for, we update this page and the date at the top, and where it matters we ask you again.
Questions about cookies or this policy: manageprintshop@gmail.com.